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  • "We agree with you, and feel lucky that he is our technician!  To be
    specific again:  Excellent technical skills combined with superior customer service skills.  Pretty impressive. 

    Thanks for letting us applaud him again! :)  And thank you for having hired him."

    Maida, Office Manager: TRC

  • "As quick as you replied,  where is our stuff then? You should be delivering it as I write this.
    Just kidding.  You guys are great you know. No one could ask for any better service than you give us ever."

    "Uncle Buck" : Ring's End Wilton Estimating & Design

  • "My colleague and I would like to take a moment to inform you of the wonderful service we received from your service technician … this morning. Not only did he accommodate us by coming early, but he was exceptionally proficient and helpful and took the time to involve us in every aspect of the repair process of our printer. (He) went above and beyond…."

    IOI, Inc. Boston, MA

  • "I just wanted to take a few minutes to let you know what a pleasant experience it has been working with your company on our recent wide format printer purchase. (Employees) were very helpful, informative and a pleasure to work with.."

    Rich: Leveillee Architectural Millwork, Inc

  • "Merritt has always been a great resource to us as a commercial construction supplier.  We recently purchased a few blueprint plotters from them directly to help keep up with the growing demand from our customer base and couldn’t be happier.  Our rep gave us many options to fit our needs and worked with us to help find what best worked within our budgets.  Their professional sales force and multiple locations throughout New England make it easy to do business and are a credit as to why they are a leader in the graphics and documents industry."

    Ryan, Door Division Regional Manager: Kamco Supply Corp. of N.E.

  • "Great service! Timely response, great explanations and training and service that is second to none. Definitely have earned our business now and in the future."

    Joshua: SNC Lavalin

  • "IBG has been using Joseph Merritt & Co. for almost 10 years now for our wide format, in house printer. Their entire staff is friendly and helpful. Their service department is exemplary. The technicians are knowledgeable and response time is fast. If I need to place a service call, I know I will hear back within the hour and someone will be on site by the next day.  I really feel they strive to prevent breakdowns, not just react to them."

    Susan: Ipswich Bay Glass Company, Inc

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